Industry Research and Reports
TBA – Consumer Research – November 2013
Australian Sports Commission – Tenpin Bowling Research – November 2013
ABPA National Summit – Melbourne – November 2013
From the opening keynote presentation by Tom O’Toole the theme was clearly set on focusing on our customers needs and being innovative with our businesses to help grow profits even in tough times.
Using new media and internet technology to ‘connect with customers’ was also a strong theme with several inspiring presentations including those by our guest presenters from the USA.
To help all members get the maximum benefit from the information that was shared at the Summit, all the key presentations are available online so you can access it, review it and share with your management and staff.
BPAA – Returning the League Bowler Research – January 2012
BPAA – League Development & Retention Guide – 2012